Allen Twinomugisha, a mother of 7, trades at the Uganda/Rwanda Border at Mirama Hills. She crosses from Uganda to the Rwanda town of Kayonza to sell bananas and other agricultural produce at-least 4 times a day. She makes a profit of UGX10, 000 per day (US$61 per month). Judging from the busy transporters on bicycles, motorcycles and matatus, the cross border business at the newly opened Ntungamo/Kagitumba One Stop Border Post (OSBP) is thriving. Allen's journey has not always been easy. Various infrastructural and policy initiatives around the borders are expected to not only improve hers and other cross border traders operations, but also to lead to a reduction in transit time at the border crossings. Adoption of key policy changes agreed at the regional level complemented by information campaigns targeting informal cross border traders will enable informal trade to streamline to formal trade, with cost savings to traders and improved revenue collection by governments. TMA is the government of Uganda’s Trade Facilitation strategic partner and has invested over US$ 52 million in the construction and operationalization of 5 One Stop Border Posts (OSBP). Allen recalls her trade journey between Uganda and Rwanda a few months ago when she had to use informal routes, which were littered by a plethora of bribes and harassment. She did not understand formal route requirements, stayed away from the main border offices and opted the informal route thinking it was cheaper.  She highlights new benefits, which she attributes to the new OSBP and information...

The adoption of a Single Customs Territory (SCT) in January 2014 has contributed to an 11.5 per cent increase in volume of goods handled at the port of Mombasa. Rwanda and Uganda have saved a combined $400 million in clearance and inland shipping costs from the port. The five member states of the East African Community are working for towards greater economic integration, are building a single, coherent and efficient market in the region in keeping with their obligations under the EAC Customs Union. Kenya, Rwanda and Uganda Protocol launched a pilot SCT in January 2014, unifying the Customs procedures along the Mombasa-Kampala-Kigali route, to create a flow of freight from Mombasa port to the interior and back. Under the SCT, several weighbridges and Customs posts have been streamlined or removed altogether to allow for the free movement of goods. For instance, oil consignments intended for Uganda and Rwanda are now cleared in bulk of up to 1 million litres in a single transaction. This results in operational cost savings and the exporting companies are no longer required to submit or clear each truckload individually. “We are able to load out trucks from the port of Mombasa, which was not the case before. This has increased our supply volumes. We are able to pay for the cargo well in advance since there is no longer any fear of diversion of the commodity locally,” said Sam Bukenya, supply co-ordinator for Vivo Energy Uganda. The time taken to clear fuel shipments from...

It’s a busy lunchtime at the Grand Legacy Hotel in Kigali and Vincent Safari, Technical Adviser with TradeMark Africa (TMA) in Rwanda, is attending a meeting of Central Corridor member states. The Central Corridor is a transport highway used by trucks to carry goods between the port of Dar es Salaam and the states of Burundi, the Democratic Republic of Congo, Rwanda, Tanzania and Uganda. Vincent Safari is attending the meeting not only as a TMA technical advisor, but also as coordinator of the Rwandan National Monitoring Committee on non-tariff barriers, a group made up of representatives from the government, private sector and civil society and chaired by the Ministry of Trade and Industry. Safari explains that although Rwanda has had a National Monitoring Committee since 2008, it was not effective because there was no national strategy in place to eliminate non-tariffs barrier (NTBs) and no full-time coordinator. In 2011 TMA became involved, assisting the Ministry of Trade and Industry to revamp the National Monitoring Committee so that it could become a driving force to eliminate NTBs at both national and regional level. “Before TMA got involved it used to take about 15 to 17 days to get to Kigali from either Dar es Salaam or Mombasa,” explains Safari. “Now from Dar it is between three and six days. And from Mombasa between five and seven days.” This significant reduction was achieved through a series of major interventions that emanated from partnerships between TMA and East Africa’s governments, including Rwanda....

Question: How can Customs authorities and importers work together so that tax revenues increase while importers save money? It sounds like a contradiction in terms. How can importers hope to save money when the more products they import the more tax they pay? Yet it is happening in East Africa where Customs reforms, facilitated by TradeMark Africa (TMA), are not only encouraging importers to be tax compliant, but are also helping them to save money on transport and related costs. Robert Bapfakurera, founder and Managing Director of Roba General Merchants in Kigali Rwanda, is a good example. His company imports fast moving products such as rice, cooking oil, sugar and soap, from countries as close as Uganda and as far away as Pakistan and Indonesia. For a landlocked nation like Rwanda, importing products from overseas used to be a stop-go process, a minefield of bureaucracy combined with a plethora of barriers that included weighbridges, roadblocks and unofficial payments at borders. Today, thanks to expertise and training provided by Rwanda Revenue Authority (RRA) in collaboration with TMA, the journey is less stressful, with a reduction in transit time of an incredible two thirds. For Bapfakurera the change began in 2012 when he was chosen by the RRA to become one of only three Authorised Economic Operators in Rwanda, referred to as ‘AEOs’. AEOs, are accredited importers and exporters benefiting from preferential treatment and incentives because they have demonstrated a history of compliance. The new status gives Roba General Merchants the right...

The symbols of South Sudan’s key challenges boom overhead every 15 minutes, briefly denying Juba residents the chance of sensible conversation, making paperwork on desks flutter and shake and dust rise on the streets. They are aircraft, commercial flights carrying businessmen and aid workers, and United Nations transport craft ferrying food and people to staunch the needs of more than a million made homeless and thousands killed since renewed internal conflict erupted in December 2013. Residents of Juba have become used to the noise but recognise that the aerial traffic encapsulates the dilemma facing the world’s newest nation as it tries to develop and tap its undoubted potential. “Peace. For South Sudan to really begin to grow, we need peace more than anything else,” says Caesar Riko, the policy and advocacy advisor of South Sudan Chamber of Commerce. “We can grow, even in conflict, but not the way we could if there was peace.” The world’s newest nation was born in July 2011 in jubilation after almost 30 years of war with the Khartoum government in the North but descended into internal conflict in December 2011 when President Salva Kiir accused his deputy, Riek Machar, of plotting to overthrow him. That simmering conflict shut down South Sudan’s key oil fields in the North of the country and has highlighted in cruel focus the need for the country to diversify away from 98% dependence on petroleum for the revenue with which to develop a country of around 12 million people. The...

In order to achieve the Economic Development and Poverty Reduction Strategy (EDPRS2) and 2020 Vision’s objective to commercialize and diversify agriculture, the Government of Rwanda has been involved in promoting trade in different crops by creating a conducive environment to facilitate the export of these key agriculture products but also by ensuring Rwandan products get access to potentially lucrative foreign markets. Honey for export Previous reports on the honey sector have been for some time highlighting the export potential for Rwandan honey and other bee products. The quality of the Rwandan honey and wax was considered good and it was evident that it could meet the quality standards and specifications of foreign markets In this respect, honey was considered as one of the products to be promoted both regionally and internationally. In Rwanda, honey production has been considered for a long time as a past-time activity carried out by older men and in many respects has been neglected. Information on apiculture was scattered and most of what was available amongst various sector stakeholders were merely assumptions due to the lack of data and a well-defined monitoring and evaluation system. In the recent past, however, apiculture (the rearing of bees for commercial purposes), has been brought to the forefront, playing an increasingly significant role in transforming the lives of former gatherers of honey at a very small scale into farmers complying to national and international standards at every level in the production chain towards export. “Although the government puts in a...

A gleaming new hospital stands on a hillside in rural Burundi, a tribute to a tax system envied in many parts of Africa and the government’s commitment to home-grown development of one of the world’s poorest countries. “It was built entirely from our own resources,” says Dr Liboire Nigiri, Director General at the Ministry of Public Health. “Before long Burundians won’t have to go abroad for interventions and surgery. They will use their very own hospital.” The 150-bed Karusi referral hospital is the latest gleaming example of the way that the government of Burundi has turned around a corrupt and ineffective tax collection system to comply with the demands of East African Community (EAC) membership and modernise its public spending. The facility which was officially opened in mid-2014 boasts of a gleaming new ambulance parked outside the emergency area, new beds, mattresses, furniture and equipment, flowers budding along its tidy walkways and grass taking root in open areas. “This facility, paid for entirely from domestic funds, would never have been possible without the leadership of the government and the hard work and dedication of the OBR (Office Burundaise des Recettes – Burundi Revenue Authority) says OBR Commissioner General Dr. Domitien Ndihokubwayo.” Over the last four years, the government has moved closer to its target of funding its own spending 100% from its own tax and customs revenue. OBR has been supported by TradeMark Africa as part of its programme to help EAC governments and private sector institutions modernise and improve...

Two years ago truck drivers plying the highway from Dar es Salaam through Tanzania could only fume and argue when they ran into bureaucratic roadblocks, which slowed them to a halt. Today they get around those barriers – with their cell phones. A trailblazing scheme developed by the Tanzanian business community allows frustrated operators to report Non Tariff Barriers (NTBs) slowing their freight by SMS message and online – and it is working. “Of all the NTBs that have been reported to us, 42%, that’s nearly half, have been resolved,” says Shammi Elbariki, NTB project coordinator at the online system developed by the Tanzanian Chambers of Commerce, Industry and Agriculture (TCCIA). The award-winning scheme, developed with help from TradeMark Africa, has attracted attention from the transport industry across the region as it struggles to overturn NTBs inherited from the days before the East African Community (EAC) project was launched. “Uganda has already asked about the technology used so that it can devise a similar scheme, and there is similar interest across the EAC because NTBs are an EAC-wide problem,” says Josaphat Kweka, TradeMark Africa (TMA) Country Director, Tanzania. EAC member governments are committed to abolishing NTBs eventually to create a seamless single market that will spur trade and prosperity and TradeMark Africa (TMA) has helped create National Monitoring Committees (NMCs) in every state to accelerate the process. Under the TCCIA scheme, transport operators, freight forwarders and clearing agents are trained how to report NTBs both online and through SMS and...

Listen! What’s that sound bubbling up from the basement of the Ministry at the Presidency of East African Community Affairs (MPACEA) in the Burundi capital, Bujumbura? It sounds like a large group of people talking away to themselves in English. Is it some kind of foreign meditation group? Or perhaps a cocktail party organized by the British embassy? Far from it. It’s a group of men and women sat at computer terminals learning how to speak English so that Burundi will not be linguistically challenged by the dominance of English as the language of business in the East African Community. “We knew we would have to learn English to integrate with the EAC,” said MPACEA minister Hafsa Mossi. “Our government recognised the need to add English to our language abilities so now we have an English Language Laboratory in the basement.” She jokes (in English) with a group of students emerging from the basement. “How did it go?” she asks. “It was hard at first, but it is getting easier every time I come,” says one male student, with barely a trace of an accent. The first students, in a programme supported by TradeMark Africa (TMA), were ministers, permanent secretaries and civil servants, all of whom will add some knowledge of English to the local language, Kirundi, and French, a leftover from Colonial times. The programme, carried out by Williams Academy of the United States, aims to train up 2200 Burundians in groups of about 300 students with three-month intensive...

Villagers in Ruziba say the old government Health Centre was “precarious.” Photographs of it suggest stronger adjectives, such as ramshackle, tumbledown or dilapidated. The new Health Centre is far from precarious. It is smart, solid and a source of local pride. And it was built on the foundations of a revolution sweeping Burundi – tax payments. “It was built with our tax returns,” says Dr Bellejoie Louise Iriwacu. “I am very, very proud of it.” The Rubiza Health centre, and dozens like it, was funded by a streamlined tax-gathering system adopted by the government to maximize revenue in an economy that sits near the bottom of the world’s least-developed. When she qualified as a doctor a year ago and got hired by the government, one of her first acts was to go to the Office Burundais de Recettes (OBR) – the country’s tax-collection authority – to register to pay tax on her modest salary. OBR was created in 2009 with assistance from the British government’s DFID aid wing and then through an organization called TradeMark Africa (TMA), which is helping East African Community (EAC) states modernize and integrate their economic infrastructure. The EAC groups Kenya, Tanzania, Uganda, Rwanda and Burundi and is home to 160 million people. Some young workers might have baulked at making a system to deduct tax from their salary a priority as they began a new life and a new career. Not Dr. Iriwacu. “Not paying taxes means no money to make the country live, to...