Category: Actual Impact Stories

Parlez vous EAC? Burundi scales up English to master integration

Listen! What’s that sound bubbling up from the basement of the Ministry at the Presidency of East African Community Affairs (MPACEA) in the Burundi capital, Bujumbura? It sounds like a large group of people talking away to themselves in English. Is it some kind of foreign meditation group? Or perhaps a cocktail party organized by the British embassy? Far from it. It’s a group of men and women sat at computer terminals learning how to speak English so that Burundi will not be linguistically challenged by the dominance of English as the language of business in the East African Community. “We knew we would have to learn English to integrate with the EAC,” said MPACEA minister Hafsa Mossi. “Our government recognised the need to add English to our language abilities so now we have an English Language Laboratory in the basement.” She jokes (in English) with a group of students emerging from the basement. “How did it go?” she asks. “It was hard at first, but it is getting easier every time I come,” says one male student, with barely a trace of an accent. The first students, in a programme supported by TradeMark Africa (TMA), were ministers, permanent secretaries and civil servants, all of whom will add some knowledge of English to the local language, Kirundi, and French, a leftover from Colonial times. The programme, carried out by Williams Academy of the United States, aims to train up 2200 Burundians in groups of about 300 students with three-month intensive...

Rwanda’s real-life “Apprentice” helps shape export policy

In the international TV reality show “The Apprentice,” ambitious contestants pit their wits against a business mogul to win a chance to work alongside him and make their fortune. But in a real-life version, bright young Rwandan graduates are handpicked to advise and shape government policy to help turn one of Africa’s smallest countries into an export-driven Switzerland of Africa. “We came here as fresh new graduates,” says Patrick Manirampa, beaming confidently in the Ministry of Trade and Industry (MINICOM), where he works. “It was a golden opportunity.” He is one of the eight graduates selected for a scheme known as the Young Professional Programme which seeks to educate, train and build the effectiveness not just of the individual but of the government institution to which he or she is attached. These Young Professionals are currently integrated into three different institutions in Rwanda: two in MINICOM, four others work in the Ministry of East African Community (MINEAC) and two in the Private Sector Federation (PSF). The Programme is funded by TradeMark Africa (TMA) as part of the different funding agreements it has with these partner institutions. Patrick, and fellow Young Professional Jonas Munyurangabo, are enjoying the first formal jobs of their young lives and have helped shape trade policy at both the national level and at the negotiating table with large trade blocs including the East African Community (EAC), European Union (EU), Southern African Development Community (SADC), Common Market for Eastern and Southern Africa (COMESA) and the United States of...

Technology and progress shorten road Mombasa-Kampala-Kigali highway

It’s 1,200 km from the Kenyan port of Mombasa to the Ugandan capital, Kampala and another 525 to the capital of Rwanda, Kigali. But with a few strokes of the politicians’ pens and some clicks on a mouse, that distance just got dramatically shorter. “It used to take 18 days or more for one of our trucks to get here from Mombasa,” said Kassim Omar, Chairman of the Uganda Clearing Industry and Forwarding Association (UCIFA). “Now the same journey takes four days, sometimes even three.” The reduction is due to the decision at a Northern Corridor infrastructure summit by the Presidents of Kenya, Rwanda and Uganda to speed rapidly growing freight along their key trade route and the implementation of a variety of hi-tech systems that have slashed paperwork and time. The combination has stripped away a lot of the bureaucratic red tape that snarled the free flow of trade in the East African Community and contributed to some of the highest transport costs in the world, accounting for up to 40% of the price of goods to consumers. In October 2013, Presidents Yoweri Museveni of Uganda, Paul Kagame of Rwanda and Uhuru Kenyatta of Kenya agreed to implement a Single Customs Territory (SCT) between them as members of the East African Community. Tanzania and Burundi, say they followed suit at the Summit in November 2013. At a stroke, the agreement removed multiple weighbridge, police and customs checks along the Mombasa-Kampala-Kigali route and introduced computerized clearance and electronic tracking and...

Trademark East Africa plays cupid between Rwandan firms and Ugandan markets

It’s the same formula that dating agencies use: bring suitors in search of partners together with partners thinking about suitors. Contrive series of intensive get-togethers and exchanges of information. Sprinkle lightly with expectation and good wishes. Stand back and wait to see what happens. But in this version of the story the suitors are Rwandan companies looking for markets in Uganda. And the Matchmaker is the Rwandan Development Board (RDB) with help from TradeMark Africa (TMA) and the Irish government NGO Traidlinks. Rwanda imports three times as much as it exports. Its private sector, government and backers fear that the country might get economically swamped by the more modernized Partner States like Kenya when all tariff barriers eventually come down in the creation of an economically integrated zone. “Imports don’t make us rich! We have to look at new products and new markets. We need to diversify. We need to look beyond traditional markets. And most of all, we need to think differently,” says Kaliza Karuetwa, Director-General of Trade at the Rwandan Ministry of Commerce. The RDB, Traidlinks and TradeMark Africa (TMA) all wanted to help Rwandan companies think differently and put together an intensive programme for a small group of Rwandan CEOs or top management officials to go to Kampala to try to find customers. Why Uganda? Why not a less economically daunting prospect than its oil-rich neighbour? Why not Burundi, or the Democratic Republic of Congo? “We already do sell to both countries but it’s more re-sale of...

The Busia border can be a contentious place

It’s a Friday afternoon at Busia border between Uganda and Kenya. Ugandan immigration staffs are busy clearing travellers when a tall young man marches to the counter and demands an entry stamp in his South Sudanese passport. The immigration officer has a number of queries before he can clear him, and the impatient young man starts getting angry and belligerent. Kenya has cleared his exit and he doesn’t see why the Ugandans should waste his time. The immigration officers enlist the help of police to overpower the young man and escort him back to the Kenyan side. Ugandan and Kenyan officers examine the case, and compare notes and finally give him clearance to travel to Kampala. The Ugandan officer in charge of immigration, Margaret Obong, regrets the amount of time lost on such individual cases when immigration officers of both countries walk across to compare notes and meet with their counterparts. This time-consuming exercise will be dramatically reduced when a One Stop Border Post (OSBP) becomes operational. This innovation is going up in many parts of East Africa to speed human and goods traffic, save time and money, and allows the private sector to generate more money and less paperwork. [caption id="attachment_177" align="alignleft" width="407"] The Uganda-Kenya Busia border can be a contentious place[/caption] With funding from Britain’s development arm DFID, the Dutch, Danish development agency (DANIDA), Sweden development agency (SIDA) and Belgium, TradeMark Africa has helped institute a complete reconfiguration of the border processes including physical construction of the new...

East Africa’s women border traders find their champions

They are as much a feature of Africa’s borders as immigration officials, barbed wire and bureaucracy. They are the service stations of Africa’s highways and the pit stops of commerce from Cape Town to Cairo. They gravitate to the frontiers where trucks stop, truckers break and travelers take on food and water for their journeys. Their shop fronts are brimming baskets and their cash registers are pockets and purses. They are the women traders who make a living by selling wares at Africa’s myriad borders and TradeMark Africa (TMA) is helping them to get organized, to know their rights and to reap the fruits of East African (EA) integration. “As cross border traders we carry the ignition key to transform our communities,” said Hadijja Sserwanga, a champion of the rights of Uganda’s border traders, regional Chairperson of the East African Women Cross Borders Traders Association (EAWCBTA). She describes herself as a politician, activist, teacher and community development worker fighting to overturn the sexual harassment, exploitation and marginalization by the (largely male) people who run and operate EA borders. She’s been a border trader herself since 1987, operating on the Uganda-Tanzania frontier at Mutukula, and has seen and experienced the problems women traders run into by not knowing their rights under EA integration or being bamboozled into paying unnecessary fines, taxes and bribes because they don’t know better. “I have a lot of passion for women’s empowerment and being a cross border trader. I feel we can transform ourselves from being...

Landmark scheme puts Uganda truckers in the fast lane

Truckers yearn for it. Some are even prepared to break the rules to get it. But in Uganda actually obeying the rules and signing up for a computerised system has put truckers where they and their cargo want to be - in the fast lane. “Although many business people in Uganda still believe that money is made by cutting corners and doing the wrong thing, you can now make good money by doing the right thing, which is more sustainable,” says Jennifer Mwijukye, founder and MD of Unifreight, a cargo handling company. She is talking about the pilot launch in Uganda of the Authorised Economic Operators (AEO) scheme, which gives approved companies preferential treatment to sail through the Ugandan border all the way to the importers’ premises without being stopped anywhere for Customs checks. The programme, fully funded by TradeMark Africa (TMA), allows authorized companies like Jennifer’s to operate smoothly by clearing merchandise electronically and calculating taxes due, which can be paid at the click of a mouse. “I can tell you today that I am saving at least $300 per container in processing costs, to say nothing of the handling time which has drastically reduced,” she says. Clearing at least two containers a week, she now saves $31,200 a year (78 million Uganda shillings). Time is money, not just for freight companies but also for East Africa’s 140 million consumers who have to help cover the cost of one of the most expensive transport systems in the world. Transport...

From ledger to lan – South Sudan builds on customs’ cash

South Sudan is barely one year old. But this new state is laying the foundations on which to build a future with a streamlined customs collection system that has increased revenue by more than 1,000 percent in the past six months. “This money will help us build the nation,” says Lt. Col. Emmanuel Goya Simon at the steamy Nimule Border with Uganda, the lifeblood entry point for nearly all of South Sudan’s import-dependent economy. “The revenue will help us in security, health and education. It will help the nation grow and breathe,” says Simon, second-in-command of Customs at Nimule. “We are already well on the way.” Outside huge trucks carrying everything from chewing gum to electric kettles and sugar, park to begin the laborious process of registering with half a dozen authorities, declaring their contents, being inspected and paying duty. “It’s a muddle. All the work is manual now, but not for much longer,” says Eugene Torero, the representative in South Sudan of TradeMark Africa (TMA), a donor-funded organization helping the East African community modernize trade and sow the seeds of new prosperity. Across the East African community TradeMark Africa (TMA) is helping countries accelerate away from ways of doing business and trade that have barely changed in the decades since the independence wave unfurled in the 1960s – paperwork, and lots of it. At Nimule, for example, TradeMark Africa (TMA) is in the process of computerizing form filling so that truckers will be able to sit at a laptop...

Frontier justice – TMA helps people know their EAC rights

There are huge gaps at the border between Uganda and Rwanda. They are not the tortuous hilltop roads smugglers pass to avoid customs officers and police. They are not the holes in the chain-link fencing between the two Partner States. They are the blind spots in the knowledge of ordinary people in how the East African Community (EAC) is changing their lives. But with active support of officials on both sides of the frontier, and the Dutch NGO Microjustice4All and TradeMark Africa’s (TMA) US$ 500,000 backing, those gaps are being filled in. Simon Tumwesigye of the Uganda Revenue Authority comes face to face with the gaps every working day and he is grateful that Microjustice4All is working both sides of the Katuna/Gatuna border to enlighten ordinary people as to their rights and obligations. “Ordinary people believe what their Presidents say on Radio or TV; they say there will be freedom of movement for goods and people thanks to the (East African) Community. So people turn up here expecting to pay nothing in taxes or customs duties at all.” “They have no idea that they have to pay VAT or withholding tax or whatever applies. But thanks to Microjustice4All, we have people on the ground to explain to them, and they do a great job,” he says. It’s a year-long pilot project, for now, to ensure that “people understand how the EAC affects them, especially people who live at the border, the small traders, the border communities who were here long...

Joining the elite authorized club to speed the goods to Uganda

Truckers yearn for it. Some are even prepared to break the rules to get it. But in Uganda actually obeying the rules and signing up for a computerised system has put truckers where they and their cargo want to be - in the fast lane. “Although many business people in Uganda still believe that money is made by cutting corners and doing the wrong thing, you can now make good money by doing the right thing, which is more sustainable,” says Jennifer Mwijukye, founder and MD of Unifreight, a cargo handling company. She is talking about the pilot launch in Uganda of the Authorised Economic Operators (AEO) scheme, which gives approved companies preferential treatment to sail through the Ugandan border all the way to the importers’ premises without being stopped anywhere for Customs checks. The programme, fully funded by Trademark East Africa (TMA), allows authorized companies like Jennifer’s to operate smoothly by clearing merchandise electronically and calculating taxes due, which can be paid at the click of a mouse. “I can tell you today that I am saving at least $300 per container in processing costs, to say nothing of the handling time which has drastically reduced,” she says. Clearing at least two containers a week, she now saves $31,200 a year (78 million Uganda shillings). Time is money, not just for freight companies but also for East Africa’s 140 million consumers who have to help cover the cost of one of the most expensive transport systems in the world....